Terms & Conditions

The following terms and conditions do not affect your statutory rights.

Payment options - We accept Visa & MasterCard, Bank Cheques are accepted on orders received via mail. Cheques payable to - Sunseal Garden Spas pty Ltd

Delivery - Please allow up to 10 weeks for delivery of Spa's. This will allow pre installation details to be followed through before delivery. We will always attempt to deliver before 10 weeks where possible. If you have a special order spa you will be advised at the point of order when your delivery will be taken place. You will be advised if your order is a special order. Delivery will be kerbside only, in the event the product been delivered into place, there will be no responsiblity by the company if the product is damaged during delivery. Insurance is not included in the delivery of the product.

Payment - All payments must be paid 7 days prior to delivery,

Spas Returns - 'Goods returned for a credit which have been authorised and returned in its original condition are subject to a 30% restocking charge. Spa's sent back in a damaged condition will be charged a slightly higher charge. All returns must be PREPAID FREIGHT Please contact us prior to returning any goods for help and advise. All transportation costs must be paid by the purchaser.

Variations - Specifications on pumps and electrical equipment, jet configerations, and spa moulding are subject to change without manufacturers notification.

Spas Warranty - The warranty is extended to the original purchaser only. Sunseal Garden Spas pty Ltd warrants the products it supplies, all parts and components thereof, to be free of defects in material for a period of one year (excluding the Lazy spa which has 30 day replacement parts warranty) The warranty does not apply if the failure is caused or contributed by any of the following: improper handling, improper storage, abuse, improper installation, unsuitable application, lack of reasonable and necessary maintenance, or repairs made or attempted by other than authorised service centres or technicians. Sunseal Garden spas pty Ltd will replace, at its option, a unit proven to be defective within the warranty period and under the condition of the warranty. Sunseal Garden spas pty Ltd is not responsible for the cost of removal of the unit, damages due to removal or installation, any shipping charges to or from the factory or the installation of a repaired or replacement unit. Please note that failure to supply the recommended power will void the manufacturer's warranty. No labour warranty is offered on our products, All parts supplied free of charge if reported within the warranty period*. All products must be registered with our online warranty within 7 days of delivery. No warranty given on floor items or seconds.

Ordering - All prices quoted are in Australian Dollars (AUD) and include GST at 10% unless otherwise stated. Due to possible fluctuations in supplier price, we reserve the right to change our prices without notice. Errors and omissions excepted.

Privacy Policy Q. What information do we collect and how do we use it?
A. When you place an order, we need to know your name, e-mail address, delivery address, contact telephone number, credit or debit card number and expiry date. This will allow us to process and fulfil your orders and to notify you of your order status. We may also use the information we collect to occasionally notify you about important changes to the Web site, new products and special offers we think you'll find interesting. Please notify us if do not wish to receive any information.

Trading Name who are registered at the following address:
sunseal spas
Sunseal Garden spas pty ltd
unit 5 - 155 Taren Point Road
Caringbah
NSW
2229